Reference

Our Terms & Conditions: What You Need to Know

When you open an account with bola303, you're agreeing to a straightforward set of rules that protect both your account and your withdrawals.

Deposits clear in under a minuteWithdrawals verified within 24 hoursYour data stays encrypted

Explore the Lobby Read FAQ

What Our Terms Actually Cover

bola303 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms set the rules for opening your account, how you use the lobby, what happens with your money, and how we handle disputes. When you register, you confirm you meet the minimum age requirement and that you're not restricted by local law in your region.

1
Deposits through DANA, OVO, GoPay and QRIS are processed immediately once you confirm each transaction. Withdrawals require account verification to prevent fraud — this usually takes under 24 hours. We keep your account activity for seven years to comply with financial record-keeping, and we close accounts
2
without warning if we detect rule violations or suspicious activity. Your rights and obligations are two-way: we keep your funds secure and accessible; you keep your login details private and play within our limits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

NEED TO TALK TO US

How to Reach Us About Your Account

HOW WE PROTECT YOUR ACCOUNT

Security, Data and Your Account Rights

Encrypted Storage

All account data, deposit records and withdrawal history are stored on servers with AES-256 encryption. Your payment details are never visible in transaction receipts or account statements—only the last four digits appear.

Withdrawal Verification

Before any payout clears to your DANA, OVO, GoPay or QRIS wallet, our fraud team verifies the withdrawal request matches your registered account details. This typically takes under 24 hours.

Data Retention

We keep your account records for seven years as required by Indonesian financial law. After you close your account, transaction data remains in our secure archive but is not used for marketing.

Cookie and Tracking

We use session cookies to keep you logged in and functional cookies to remember your game preferences. No third-party tracking cookies follow you outside bola303. You can clear cookies in your browser settings anytime.

Account Closure

You can close your account anytime from settings. Any remaining balance is transferred to your registered withdrawal method within five business days. Closed accounts cannot be reactivated.

Request Changes to Your Data

Contact [email protected] to request a copy of your data, correct errors, or ask us to delete non-essential information. We process these requests within 30 days.

Common Questions About Our Terms

Deposits via DANA, OVO, GoPay and QRIS are usually final once confirmed. If you spot an error within two minutes, contact live chat immediately and we may be able to reverse it. After that, the funds are in your account balance and cannot be returned to your payment method.

If we close your account for violating terms—such as using multiple accounts or suspected fraud—any remaining balance may be forfeit depending on the severity. You'll receive an email explaining the reason. You can request a review by emailing [email protected] within 14 days.

Withdrawal requests are processed within 24 hours during business days. The funds then arrive in your DANA, OVO, GoPay or QRIS wallet immediately after processing. Weekend requests may take until the next Monday to process.

Minimum deposit is Rp 10,000 and maximum depends on your payment method—DANA and OVO cap at Rp 20,000,000 per transaction, GoPay at Rp 25,000,000, and QRIS varies by bank. Withdrawal limits are the same as deposits. Contact support if you need higher limits.

Change your password immediately and contact live chat or email support with details. We'll freeze your account during investigation, usually within 24 hours. If fraud is confirmed, we'll reverse unauthorized transactions and restore your balance.

No. Your account is personal and non-transferable. Each person must open their own account using their own details. Sharing login credentials violates our terms and may result in account closure and balance forfeit.

We use your name, phone number and payment details solely to process deposits, withdrawals and account verification. We don't share your data with third parties except when required by Indonesian law. You can request a full data export anytime by emailing [email protected].

Our Terms & Conditions: What You Need to Know

How to Reach Us About Your Account

Security, Data and Your Account Rights

Encrypted Storage

Withdrawal Verification

Data Retention

Cookie and Tracking

Account Closure

Request Changes to Your Data

Common Questions About Our Terms

01 Can I change or cancel a deposit after I've sent it?

02 What happens if my account is closed due to a rule violation?

03 How long does it take to withdraw money to my wallet?

04 Are there limits on how much I can deposit or withdraw?

05 What is your policy if I notice unauthorized activity on my account?

06 Can I transfer my account to another person?

07 How does bola303 use my personal information?

Related Pages